Privacy Policy

1. Data controller

smartbiztscale.com (PE), EDRPOU 97206195, Business Center Senator, 7 Yevhena Konovaltsia St, Office 512, Kyiv, 01133, Ukraine. Email: contact@smartbiztscale.com. Phone: +380 965 643 2672.

2. Data we collect

• Name, email address and phone number you submit.
• Request content: message, trip preferences, dates, destinations.
• Technical data: IP address, device and browser type, cookie identifiers.

3. Purposes and legal basis

We use personal data to answer enquiries, prepare planning content, provide support and meet legal duties. Under the Law of Ukraine "On Protection of Personal Data" No. 2297-VI we rely on your explicit informed consent, which you may withdraw at any time.

4. Cookies and tracking

Non-essential and analytics cookies are set only after your consent. You may refuse or withdraw consent and manage cookies in your browser without losing access to core pages.

5. Sharing and retention

We never sell personal data. It is shared only with processors acting on our instructions or where law requires. Enquiry data is kept for 24 months after our last contact unless a longer period is legally required.

6. Your rights

You may request access, correction, deletion or restriction, object to processing, withdraw consent, and complain to the Ukrainian Parliament Commissioner for Human Rights.

7. Consumer and service notices

Under the Law of Ukraine "On Protection of Consumers' Rights" No. 1023-XII we disclose our identity, show prices in UAH, honour the 14-day withdrawal right for distance contracts and handle complaints at contact@smartbiztscale.com. Our planning tool is an advisory information service, not a licensed tour operator under the Law of Ukraine "On Tourism and Resort Activity". Advertising complies with the Law of Ukraine "On Advertising". Company details are published as required by the Law of Ukraine "On Electronic Commerce" No. 675-VIII.

8. Security and updates

We apply technical and organisational measures against unauthorised access. Updates to this policy are always published on this page.